About Polerform
Polerform’s mission is to clothe anyone, no matter size or gender. We are a body positive brand. Our unisex shorts fit no matter your body type. Most importantly: Our prices are standardized. Plus sized, petite, and average sizes are priced exactly the same. We also specialize in “non standard” sizes; that’s how Polerform got started! Even if you have no idea how to find a properly fitting top or bottom, we will find you something that makes you look and feel amazing. We design and create everything in house all so that we know each customer will have the perfect fit. Polerform believes in putting the fun in FUNctional! All of our bold, crazy patterns are curated based on how much they make us smile.
Polerform started in a pole studio; however, our shorts and sports bras are great for a wide variety of athletic activities. Our clients include Derby Girls, weight lifters, and volleyball players, among others. We want all fitness friends to feel confident to tackle whatever they have ahead of them.
Polerform clothing was designed with pole dancers in mind. Our founder, Dajuan, has been pole dancing since 2012. It didn’t take long for her to get fed up with the outfit options that she found available. Deciding to take control of her comfort and appearance, Dajuan put her sewing and costuming skills to work. Soon other women at her studio expressed interest in her designs. In 2013 Polerform took off. Dajuan, math nerd that she is, likens finding the perfect fit for a customer to a giant mathematical equation.
And Dajuan? She solves problems.
Sales and Return Policy
Most in stock items ship within two days of order. If we anticipate a delay longer than five days, Polerform will reach out via email and let you know your options. Customers have thirty days from shipment date to request size exchanges. Due to the customized nature of our business, we do not offer returns on regular items at this time. We will repair or replace any faulty items that break within 60 days of purchase for free.
We do not offer refunds, exchanges, or repairs on clearance items; all sales final.
Payment, including shipping, is due at time of sale. We cannot hold items without a payment made.
Custom Orders
Polerform does take custom orders at our discretion. We reserve the right to refuse or decline any request for any reason. Together, the client and the designer will communicate to come up with a design, fit, and fabric. Once the final quote is accepted, the customer will be sent a PayPal invoice as a contract of service. Orders must be paid in full before any work will begin. Items are priced on a case by case basis, but typically cost more than standard items.
Depending on complexity, current project schedule, and availability of fabrics, custom orders take 4-6 weeks after the paid in full date to be delivered to the customer. Once the final invoice is paid and costume creation has started, Polerform will contact you if any problems, such as shipping delay or material shenanigans, occur. If you need an order by a certain date, please let us know the date in the initial contact to make sure we are able to fulfill the order. If we have agreed on a particular date, in writing, we will get the item to you by that date, contact you with any delays, or offer a refund. RUSH ORDER FEES APPLICABLE.
Communication is key. Please respond to email questions quickly. Delays can hold up the construction process. At minimum, we will check in with the customer when the fabric arrives in house, at approximately the halfway point in the project, and right before it ships. Customers will get pictures and a chance to voice comments or concerns before the pieces ship. Please inform the designer of any problems before the item ships.
All sales final on custom orders. You have thirty days from shipping date to request any repairs due to faulty construction.
If you would like to begin a custom order contact us at polerform at gmail.com
